Trevo Malaysia Here on TREVO, we are dedicated to building an inclusive car sharing community that improves the lifestyle of both our Hosts and Guests. To ensure a safe space for all our users that is free from prejudice and bias, we have developed a Non-Discrimination Policy.
In order to build the TREVO community together, we need to be able to forge meaningful relationships regardless of race, language, gender, age, or religion. This is only possible in an environment where everyone is treated with dignity and respect.
What kind of discrimination?
We have identified discrimination as negative actions or attitudes against a person for their protected characteristics, such as a person’s:
- Race
- Ethnicity
- Age
- Country of origin
- Religion
- Gender
- Familial status
- Sexual orientation
How can TREVO Hosts help?
We want TREVO Guests to have an enjoyable experience on our platform. Hosts play an important role in helping to build a pleasant environment within the TREVO community.
Hosts should NOT use their biases against people’s protected characteristics to:
- Set Guest eligibility criteria
- Impose any different terms and conditions on Guests
- Decline or cancel bookings or trips
- Make any listings containing discriminatory preferences
- Engage in any other forms of discriminatory conduct
Have you faced discrimination on TREVO?
We developed the Non-Discrimination Policy to promote equal car sharing opportunities to our Hosts and Guests. If you feel you have been a victim of discriminatory behaviour on our platform, please do not hesitate to let us know at help@trevo.my. Any complaint received in relation to this policy will be promptly investigated by our TREVO team.
