We have put together some useful guides and tips to help your hosting journey.
Getting Started with Hosting
Lesson 0: The TREVO Host Journey
As a Host, you and your car are at the centre of the TREVO experience. Here’s how a typical booking (or Trip) looks like for our Hosts and Guests.
Lesson 1: Managing Your Car Listing
Having a great listing will help you stand out from the crowd. Our Guests would love to know more about your car and the features it has. It is also an opportunity for you to make a good first impression.
Lesson 2: Anatomy Of A Good Car Listing
Some tips to make your listing stand out and attract potential Guests.
Lesson 3: Managing Your Car Availability
Possibly the most important thing that should be reviewed frequently. Let potential Guests know when your car is available for bookings, and when it’s not.
Lesson 4: Accepting And Managing Bookings
Congrats! You’ve successfully listed your car and got your first booking request! Here’s what you need to know.
Lesson 5: Delivery
Our Guests and Hosts alike love the convenience of getting their cars delivered and picked up to/from their doorstep. There are 3 ways for your cars to be delivered.
Lesson 6: Reporting Booking Issues
In the event that an issue arises from your booking, here’s what you need to know.
Lesson 7: What To Do When Guest Is Involved In An Accident Or Emergency
A guide on how to handle accident or emergencies reported by the Guest during their booking.
Lesson 9: TREVO Track
Unlike sharing houses, cars move, and we want to know where it is when Guests need our help, we have TREVO Track where Hosts can opt-in for high accuracy location tracking.
Lesson 10: Extending A Booking
Guide on how you can help your Guest extend their booking if they need the car longer.